All session are subject to change without notice.

What's coming in 2009?
Dave Hegemann, President (London Computer Systems, Inc.)
In the opening address of the conference, Dave Hegemann will provide a sneak peek into several upcoming and new features of the Rent Manager software. You'll be the first to see what is new and what's in store for your software in 2009.

Rent Manager for CPA's
Gretchen Zazycki, CPA
Gretchen brings 15+ years of experience as a Certified Public Accountant. Learn what accountants expect from property management software.

Managing HOA's in Rent Manager
Bob Nitrio, President (Ranvest Associates)
In this session, you will discover how flexible Rent Manager is in managing HOA's.   

Success in managing Single Family Homes
Lee Porter, President (Birch Management)
Lee Porter of Birch Management will be discussing successful strategies for managing single family homes in a fee-based management environment.

Community Owner Financing Using Rent Manager
Jason Hagen, Vice President, Director of IS (MHPI)
Jason Zegan, Vice President (GHI)
Mobile Home Park Investments and Guaranteed Housing, Inc. have successfully handled owner financed loans for over 250 homes. In this session, you'll learn their successful techniques.

Resident Screening for Rent Manager
Speaker to be determined
Rent Manager & CBC work together to automate the resident screening process.

The advantages of voice-over-IP (VoIP)
Cisco Representative (Cisco)
Cisco will be on hand to discuss the benefits of merging your data & voice systems.

Leasing made easy with Prospect Manager
Sheri Zaouk, Project Director (Bridge Real Estate Group)
Sheri will be discussing how to simplify the leasing process using Prospect Manager.

Strategies for handling your own utility billing
Mike Cirillo, President (Star Management)
Mike Cirillo, will discuss the benefits of doing your own utility billing.

Benefits & Financial Planning for Property Management Companies
Donna Freeman, MSFS, CFP®, CEBS
Michael Heyne, JD (Freeman Heyne)
With over 50 years of combined experience, Mike Heyne and Donna Freeman will help you sort through the complexities of benefits and financial planning as well as 1031 tax deferral strategies.

Department of Real Estate Compliance (DRE)
Dick Jonilonis, President (Dick Jonilonis & Associates)
Dick Jonilonis specializes in compliance issues with the California Department of Real Estate and Rent Manager.

State of Manufactured Home Industry
George Allen, CPM, President (GFA Management, Inc.)
George Allen, author of “How to Find, Manage, & Sell a Manufactured Home Community” will discuss the state of the Manufactured Home industry.

State of the Apartment Industry
Steve Smith, President (Realty Management Services)
With experience as Chairman of the board for the Baton Rouge Apartment Association and Regional Vice President for the Louisiana Apartment association, Steve will discuss trends in the apartment industry.

Customer Service Open Forum
Feature Specialist (London Computer Systems, Inc.)
We take customer service very seriously and want your feedback on how we can improve our services to you. In this session, we will look at what we have done to improve customer service over the last 12 months and explain what we plan to do in the next 12 months.

Best Practices- System Administration
Feature Specialist (London Computer Systems, Inc.)
Amy will discuss strategies and best practices for managing policies and procedure in Rent Manager.

Importing/Exporting Data
Feature Specialist (London Computer Systems, Inc.)
In this session you will learn about the many import and export functions in Rent Manager from one of our product developers.

Hidden Treasures
Feature Specialist (London Computer Systems, Inc.)
You will be surprised when we unfold some hidden treasures that you never knew existed.

Metered Utilities
Feature Specialist (London Computer Systems, Inc.)
This introductory course will explore Metered Utilities, which allows you to calculate utility usage and billing.

Metered Utilities Plus
Feature Specialist (London Computer Systems, Inc.)
In this session, you will learn how to address detail billing and complex rate structure.

Commercial Property Management Tools in Rent Manager
Feature Specialist (London Computer Systems, Inc.)
In this session, we will explore new features in Rent Manager's CAM module.

How can we improve Rent Manager? (for residential companies)
Feature Specialist (London Computer Systems, Inc.)
Meet with our developers to discuss how we can improve Rent Manager for residential companies.

How can we improve Rent Manager? (for commercial companies)
Feature Specialist (London Computer Systems, Inc.)
Meet with our developers to discuss how we can improve Rent Manager for commercial companies.

How can we improve Rent Manager? (for fee management companies)
Feature Specialist (London Computer Systems, Inc.)
Meet with our developers to discuss how we can improve Rent Manager for fee management based companies.

What's new in Rent Manager for 2009?
Feature Specialist (London Computer Systems, Inc.)
An in depth view of the coming products in Rent Manager.

Protecting your data from disaster
Feature Specialist (London Computer Systems, Inc.)
Discuss business continuity planning and disaster strategies for your vital business data.

Rent Manager Property Management Reports
Feature Specialist (London Computer Systems, Inc.)
How to get the most out of your property management reports.

Service Manager Features
Feature Specialist (London Computer Systems, Inc.)
If you are new to Rent Manager or new to Service Manager, this is the session for you. In this session you'll learn how to master the service component of Rent Manager.

Introduction to the Report Writer
Feature Specialist (London Computer Systems, Inc.)
Ryan Fields will present what is needed to create your own custom reports in Rent Manager.

Word Processor
Feature Specialist (London Computer Systems, Inc.)
Ryan Fields will present what is needed to create your own word processor documents in Rent Manager.

Understanding the Basics of Scripting
Feature Specialist (London Computer Systems, Inc.)
In this session, you'll learn the basic structure and formatting of scripts used.

Applying advanced scripting to Word Processor & Report Writer
Feature Specialist (London Computer Systems, Inc.)
Apply what you have already learned in Report Writer, Word Processor and Understanding the basics of Scripting to learn how to create new templates.

Accessing your data outside of Rent Manager using “Open Access”
Feature Specialist (London Computer Systems, Inc.)
Use this advanced module to access your property management data through Crystal Reports, Excel, Active Reports, & MS Access.

Birds Eye View
Feature Specialist (London Computer Systems, Inc.)
This session explores how to create a Bird's Eye View image of your property as well as some of the more complex functions.

New Features for Accounts Payable
Feature Specialist (London Computer Systems, Inc.)
In this session you will learn new techniques to simplify the accounts payable department.

Web Services I
Feature Specialist (London Computer Systems, Inc.)
In this session you'll learn the Mobile Admin & Service Manager for the Web.

Web Services II
Feature Specialist (London Computer Systems, Inc.)
In this session you'll learn Owner and Resident Web Access.

Purchase Order Processing
Feature Specialist (London Computer Systems, Inc.)
Learn to automate your Purchase Orders through Rent Manager.

Creating estimates in Rent Manager
Feature Specialist (London Computer Systems, Inc.)
You will discover how to create estimates, quotes, and invoices.

Industry Peer Networking – Manufactured Housing
Fireside Chat
Meet with like-minded customers for a fireside chat and discuss different strategies for operating manufactured home communities and learn what your peers are doing.

Industry Peer Networking – Multi-Family Housing
Fireside Chat
Meet with like-minded customers for a fireside chat and discuss different strategies for operating multi-family housing communities and learn what your peers are doing.

Industry Peer Networking – Commercial
Fireside Chat
Meet with like-minded customers for a fireside chat and discuss different strategies for operating commercial properties learn what your peers are doing.

Troubleshooting Owner Issues for Fee Based Companies
Feature Specialist (London Computer Systems, Inc.)
Learn how to troubleshoot your reports, balances and pay outs.

The Financial Report Writer
Feature Specialist (London Computer Systems, Inc.)
Create your own financial reports using this new module.

Customizing Rent Manager
Feature Specialist (London Computer Systems, Inc.)
In this session, you will learn how to create batch reports & tailor the toolbar to your specific needs.